Contact Information

If you have any questions about your order, shipping, returns, refunds, product information, ring sizes, or our jewelry, our customer support team is here to help.

Email:
support@parkerandlane-newyork.com

Customer service hours:
Monday – Friday: 09:00 – 17:00 EST
Saturday – Sunday: 09:00 – 13:00 EST

Average response time:
Within 24 hours on business days.

For order-related questions, please include your order number so we can assist you as quickly as possible.

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Business Information

Parker & Lane New York is a brand operated by Outlight Systems, registered in the Netherlands.

Brand name:
Parker & Lane New York

Operating company / Legal owner:
Outlight Systems

Registered office:
Hendrik Soeteboomstraat 4
1035 NX Amsterdam
The Netherlands

Dutch Chamber of Commerce (KvK):
42045311

VAT number:
NL869455904B01

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Contact by Post

Outlight Systems / Parker & Lane New York
Hendrik Soeteboomstraat 4
1035 NX Amsterdam
The Netherlands

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Important Notice

Please do not send returns to our postal address without contacting us first. To request a return, please email support@parkerandlane-newyork.com and wait for our return instructions. Returns sent without prior authorization may be delayed or refused.