About Us
Welcome to Parker & Lane New York
Parker & Lane New York is a curated fashion brand created for people who appreciate timeless style, everyday comfort, and clothing that feels effortless to wear.
We believe great fashion should do more than look good. It should make you feel confident, comfortable, and put together in your everyday life. Rather than offering an overwhelming catalogue, we focus on a carefully selected collection of clothing and fashion pieces designed for modern, everyday wear.
Our goal is simple: to make online fashion shopping feel clear, reliable, and enjoyable.
Our Story
Parker & Lane New York was created with a simple idea: finding stylish, wearable clothing should not feel complicated.
Inspired by modern city style, timeless silhouettes, and everyday elegance, we curate fashion pieces that are designed to be versatile, flattering, and easy to style. From everyday essentials to elevated statement pieces, every collection is selected with comfort, quality, and style in mind.
We focus on pieces that can move with you through different moments of life — from casual days to evenings out, from work to weekends, and from season to season.
What We Stand For
Curated, not endless
We believe in thoughtful selection. Instead of offering an endless catalogue without direction, we focus on fashion pieces that fit our brand, our customers, and our vision.
Effortless style
Our collections are built around timeless shapes, wearable designs, and refined details. We aim to offer clothing that feels stylish without trying too hard.
Everyday comfort
Fashion should not only look good — it should feel good too. We look for pieces that are comfortable, wearable, and practical for everyday life.
Clear information
We aim to provide clear product descriptions, helpful sizing information, realistic delivery estimates, and straightforward customer policies.
Real customer support
When you contact us, a real person reads your message. We aim to respond within 24 hours on business days.
How We Work
Parker & Lane New York works with a carefully selected network of manufacturing and fulfilment partners.
Depending on product availability, destination, and logistics requirements, orders may be shipped from different fulfilment locations. We aim to keep our product information, shipping estimates, and customer policies clear so you know what to expect before placing your order.
Most orders are processed within 24 hours after order confirmation, excluding weekends and public holidays.
After processing, your order will be dispatched, and delivery generally takes 7–10 working days.
We also offer a 30-day return window, subject to the conditions outlined in our Return and Refund Policy.
Our Promise to You
When you shop with Parker & Lane New York, we aim to provide:
- A carefully curated collection of clothing and fashion pieces
- Timeless designs and wearable everyday styles
- Clear product descriptions and sizing information
- Secure checkout and trusted payment options
- Free tracked shipping where available at checkout
- Realistic delivery estimates
- A fair 30-day return policy
- Helpful customer support within 24 hours on business days
- Respect for your privacy and personal information
Get in Touch
Questions about our clothing, your order, sizing, delivery, returns, refunds, or anything else? We are happy to help.
Email:
support@parkerandlane-newyork.com
Customer service hours:
Monday – Friday: 09:00 – 17:00 EST
Saturday – Sunday: 09:00 – 13:00 EST
Average response time:
Within 24 hours on business days.
For order-related questions, please include your order number so we can assist you as quickly as possible.
Business Information
Parker & Lane New York is a brand operated by Outlight Systems, registered in the Netherlands.
Brand name:
Parker & Lane New York
Operating company / Legal owner:
Outlight Systems
Registered office:
Hendrik Soeteboomstraat 4
1035 NX Amsterdam
The Netherlands
Dutch Chamber of Commerce number (KvK):
42045311
VAT number:
NL869455904B01
Contact email:
support@parkerandlane-newyork.com
Contact by Post
Outlight Systems / Parker & Lane New York
Hendrik Soeteboomstraat 4
1035 NX Amsterdam
The Netherlands
Important Notice
Please do not send returns to our postal address without contacting us first. To request a return, please email support@parkerandlane-newyork.com and wait for our return instructions. Returns sent without prior authorization may be delayed or refused.